Discussion topic: Disney+ Duplicate Subscription
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 02 Dec 2024 09:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Disney+ Duplicate Subscription
I signed up Disney+ via the SkyQ menu option last month. When directed by the SkyQ Menu Option, I carried on setting up my subscription via the Disney+ website (including adding my Bank Account details).
I have now been charged twice for Disney+ on my bank account, and I want to cancel one of the subscriptions (and get a refund), but keep the subscription for Disney+.
One of the amounts on my Bank is labelled "SKY MKT DISNEYPLUS" and "Disney Plus" (see screenshot from my Banking App). Both are for £12.99 from the same day (Nov 30th).
I don't care which one is cancelled, but my thinking is that it would be easier to contact Sky, rather than DisneyPlus direct. Does anyone know how to go about this?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 02 Dec 2024 09:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Disney+ Duplicate Subscription
Can you not go back to back to the website and cancel that one. If not you might have to contact Disney themselves about this to see what they say.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page