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Discussion topic: Discuss my mobile bill and lower payment to activate

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This message was authored by: Annabel8

Discuss my mobile bill and lower payment to activate

Would like to discuss a lower payment to reinstate my service 

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This message was authored by: Mark39

Re: Discuss my mobile bill and lower payment to activate

Posted by a Superuser, not a Sky employee. Find out more

@Annabel8 if your services are already restricted, I'm afraid Sky won't discuss anything with you until you pay the outstanding amount.

This message was authored by: PandJ2020

Re: Discuss my mobile bill and lower payment to activate

Posted by a Superuser, not a Sky employee. Find out more

@Annabel8 wrote:

Would like to discuss a lower payment to reinstate my service 


If you've services are currently restricted due to lack of payment then Sky will only talk to you once that balance is cleared.

 

Calls to Sky will ask for payment.

 

If you account has credit items then extended missed payments may see the account cancelled and the full balance payable immediately.

 

You may be able to contact Sky be withholding your number or using a number they do not recognise.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Discuss my mobile bill and lower payment to activate

Posted by a Superuser, not a Sky employee. Find out more

@Annabel8 wrote:

Would like to discuss a lower payment to reinstate my service 


@Annabel8 

Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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