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Discussion topic: Disconnected

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Avatar for Sunshine12
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This message was authored by: Sunshine12

Message posted on ‎25 Nov 2024 11:20 AM

Disconnected

I need to talk to someone about my billing.  I have an outstanding balance that has been cleared but still not letting me talk to customer service. I am a vulnerable customer 

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎25 Nov 2024 11:22 AM - last edited: ‎25 Nov 2024 11:23 AM

Re: Disconnected

Posted by a Superuser, not a Sky employee. Find out more

When did you make payment in full? Have you also set up a new monthly direct debit?

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