Deaf

[Brandy]

How can i a deaf person contact sky about contract renewal? New offer is too dear!

[Mark39]

Register with the Sky Accessibility team. They offer additional contact options

https://www.skyaccessibility.sky/

[Brandy]

Have done that twice! Sky still expect me to phone them! The sky assistant al really needs to be more human oriented, as have spent ages trying get to a human to chat to!

[Anonymous]

Maybe a Superuser could escalate this to the online team who could help? 

[Mark39]

Use one of the Accessibility contact options, not the Virtual Assistant.

[caesarome]

@Brandy 

The options for you can be found towarsd the bottom of this page:

https://www.sky.com/help/articles/contacting-sky-accessibility..

There is also a messaging service available here:

https://www.sky.com/help/articles/cancel-sky-tv

Select "No, I still need help" at the bottom of the page on the above link.

As well as social media as there are links at the bottom of this page.

[Mark39]

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@Anonymous wrote:

Maybe a Superuser could escalate this to the online team who could help? 

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I'm pretty sure that contract negotiations.is beyond the scope of the Community's messaging team,

[GD1]

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@Mark39 wrote:

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@Anonymous wrote:

Maybe a Superuser could escalate this to the online team who could help? 

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I'm pretty sure that contract negotiations.is beyond the scope of the Community's messaging team,

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It is 🙂

[Anonymous]

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@Mark39 wrote:

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@Anonymous wrote:

Maybe a Superuser could escalate this to the online team who could help? 

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I'm pretty sure that contract negotiations.is beyond the scope of the Community's messaging team,

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Okay. Didn't know that. Useful to learn something new.