Discussion topic: Customer care is atrocious considering the amount charged - bot is a waste of time
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Message posted on 02 May 2025 09:10 PM - last edited: 02 May 2025 09:12 PM
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Re: Customer care is atrocious considering the amount charged - bot is a waste of time
Edit. Info I posted was incorrect only part of the street is service by Virgin.
Message posted on 03 May 2025 08:14 AM
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Re: Customer care is atrocious considering the amount charged - bot is a waste of time
@daveNOS When I checked last night, Virgin doesn't serve where I'll be living at all.
It appears nobody does.
Message posted on 03 May 2025 09:21 AM
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Re: Customer care is atrocious considering the amount charged - bot is a waste of time
@MrRichAllen1976 wrote:@daveNOS When I checked last night, Virgin doesn't serve where I'll be living at all.
It appears nobody does.
@MrRichAllen1976 I noticed that after i made my initial post and thats why i edited it, it seems they only server part of the street which the postcode belongs to, i ran in to that issue once before when they served one side of the street but not mine(that was down to my side being a different council who wouldn't give permission to dig the road to install on our side).
I had a look around and it seems your stuck with just providers that use the Openreach network, and given that a waiting list is in place its not looking good to get any sort of decent service,.
Message posted on 03 May 2025 09:44 AM - last edited: 03 May 2025 09:55 AM
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Re: Customer care is atrocious considering the amount charged - bot is a waste of time
@MrRichAllen1976 wrote:
That would be an option if not for the fact that rumour has it they're turning off Satellites in 5 years (2030)
That's the estimated end of life for the three SES satellites in the Astra 28.2E cluster which broadcast Sky and Freesat television signal to the UK and RoI. These satellites have never provided broadband, and both Musk and now Bezos are expanding their satellite internet fleets every month.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 03 May 2025 04:22 PM
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Re: Customer care is atrocious considering the amount charged - bot is a waste of time
@daveNOS Thanks to my wonderful Brother, who is also called Dave, I'll be getting Super Fast Broadband, TV and Landline when I move a week on Monday.
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