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Discussion topic: Credit
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This message was authored by: sarahhurkett
Message posted on 16 Apr 2025 06:56 AM
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Credit
It says I have a credit on my account. My bill was taken as usual and also money deducted from the credit. What do I do please
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This message was authored by: Addie15
Message posted on 16 Apr 2025 08:41 AM
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Re: Credit
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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