Discussion topic: Credit

This message was authored by: mottsaxena43 · ‎13 Sep 2023

I have a credit refund in my account and i have cancelled direct debit after closure of my previous account. When and how the amount will be reimbursed to me? We have moved to new address now.

This message was authored by: Mark39 · ‎13 Sep 2023

Without a direct debit in place, Sky has no way to refund the credit to your bank and will need to raise a cheque. That will doubtless take an extended time to organise.as it's a manual process requiring authorisation.

This message was authored by: caesarome · ‎13 Sep 2023

@mottsaxena43 wrote:

We have moved to new address now.

Are Sky aware of your new address as they will need it to send the cheque out,

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Discussion topic: Credit

Credit

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