@el101
You aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.
Refunds are apparently taking longer than the usual 6 weeks from your last day of connection.
We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and will be for another 1-2 weeks. You will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps.
Saying nothing when asked the reason for your call usually helps in getting put in the queue.
▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Private/Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
