does anyone know how to get the credit refund after closing the account. It's been closed for also a year and I was told it would come through with a few months, I rang and they said the same again.
still not had the refund though and the accounts still showing in credit.
Posted by a Superuser, not a Sky employee. Find out more
@JBaglin Refunds after cancelling a subscription should only take about 6 weeks from your last day of connection.
We can potentially help you get it refunded within 3-5 working days via staff from the Community Messaging Team on here. Let us know on this thread if you want to do that.
Before we can escalate it to Sky please confirm in your reply that the payment method is still active.
If you’ve already cancelled your payment method Sky can either reinstate it, or get a back office team to raise a cheque to post to you but that obviously takes a lot longer.
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
