Credit refund after cancellation

[Stevetcfs]

I would like to get a refund for the credit on my account after cancelling Broadband and Sky TV

[Mark39]

Contact Sky and they'll arrange it for you. Providing you haven't cancelled your direct debit it should take around 5 days.

[Stevetcfs]

So far been unable to speak to anyone from Sky. The online chat service always says unavailable and I dont feel like I can face being on hold for another hour without response. So was hoping something could be done through here (have seen others passed onto  messaging team).

[Mark39]

@Stevetcfs I'm afraid you'll have to persevere. The messaging service isn't currently available. 

[caesarome]

@Stevetcfs 

You can also use the social media links at the bottom of the page to make contact with Sky about this. They can also be contacted via Facebook Messenger.