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Discussion topic: Credit on my account refund

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This message was authored by: Claire382

Credit on my account refund

Hi i have cancelled my sky subscription as my contract has ended when will I receive a refund, I have credit on my account?

Thanks.

Claire.

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This message was authored by: caesarome

Re: Credit on my account refund

Posted by a Superuser, not a Sky employee. Find out more

@Claire382 

When was your last day with Sky ?

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This message was authored by: Claire382

Re: Credit on my account refund

It says my bill covered from 4th February to 3rd of March but I'm in Credit i am waiting to send equipment back

This message was authored by: caesarome

Re: Credit on my account refund

Posted by a Superuser, not a Sky employee. Find out more

So when was your last day with Sky or when your services due to be cancelled ?

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This message was authored by: Claire382

Re: Credit on my account refund

5/3/2025 it says 

This message was authored by: caesarome

Re: Credit on my account refund

Posted by a Superuser, not a Sky employee. Find out more

So the 5th Match meaning you are still with Sky, if so you might want to wait until after this date as there is a possibility that you will see more credit being added to your account due an overpayment from when your services are cancelled.

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This message was authored by: Claire382

Re: Credit on my account refund

Hi can someone please get back to me about my refund. Regards. Claire.
This message was authored by: caesarome

Re: Credit on my account refund

Posted by a Superuser, not a Sky employee. Find out more

Tomorrow is your last day with Sky isn't it, if so you will have to wait until your services have been cancelled as explained to you last month.

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