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Discussion topic: Credit not showing

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This message was authored by: GrahamD2

Credit not showing

I was advised I would recieve a credit in my account after last months bill but the credit is not showing and next bill is due soon. 

 

Any one can advise if this will just come off whem bill is produced or will I need to ring again.

 

I recieved an email so have got the proof I am due a credit.

 

Thanks 

 

 

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This message was authored by: Daniel0210

Re: Credit not showing

Posted by a Superuser, not a Sky employee. Find out more

@GrahamD2 

What's the refund for? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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This message was authored by: caesarome

Re: Credit not showing

Posted by a Superuser, not a Sky employee. Find out more

@GrahamD2 

When is your next billing date ?

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This message was authored by: GrahamD2

Re: Credit not showing

My next payment date is 27th September 

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This message was authored by: GrahamD2

Re: Credit not showing

Charging me for Disney + when didn't have premium package 

This message was authored by: caesarome

Re: Credit not showing

Posted by a Superuser, not a Sky employee. Find out more

@GrahamD2 

You should be able to see your next billing so if the credit doesn't appearcon

that does it show on the October bill ?

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