@Goha_7
This is a customer led discussion forum where Sky customers are here to try to help other customers. You aren’t speaking to Sky Customer Services here.
Refunds normally take about six weeks from the last day of connection but posts on here suggest it's taking longer.
We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and we don't know when it'll return.
At present you will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps. They should be able to refund it in 3-5 WORKING days.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
