Credit Balance

[Mark+Gavan]

I cancelled my broadband about 6 months ago and I still have credit in my account. Could I please get it refunded.

[MightyQuinn]

Hi @Mark+Gavan   Of course, but I'm afraid that you will have to contact Sky.

[Mark+Gavan]

How do I do that? All I'm getting is the AI bot who doesn't understand what I'm asking for?

[MightyQuinn]

Hi @Mark+Gavan   Try remaining silent during the bot prompts.