Could anyoe tell me if this is a scam call

[sugarbeetroot]

Hello, today I received a phone call [removed], saying it was from Sky Broadband, and was something to do with the switch over from copper to fibre.  I couldn't wait to talk, so told her to phone back later.  Suprisingly, I got another call from the same person.  I told her I had done a search and the number used comes up as a scam.  She said that they have been getting a lot of that.  She said she is part of a special team set up to sign people up to move over to fibre.  I said we are already on fibre for internet.  She said that she could tell me details of my account as a way to confirm that she was from Sky, but I said I would have to check up on this first.

So can anyone tell me if this is a real, genuine, call from Sky, or is it a scam caller?

Thank You for any answers.

Moderator Actions: Removed phone number

[Daniel0210]

@sugarbeetroot 

Your post has been temporarily removed as it contains the phone number that called you. Your post should return tomorrow. 

See this link

https://www.sky.com/help/articles/account-takeover 

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll likely be a scam call.