Discussion topic: Contract renewal

This message was authored by: Emzp1 · ‎03 Aug 2023

I have recently moved house & reduced my tv package. I have just looked on my account & it tells me my contracts ending soon. I thought it had been renewed for 18 months?
I'm not able to speak to a human

This message was authored by: caesarome · ‎03 Aug 2023

To clear this up you will have to call Sky as only they can answer this for you as we are customers here who help each other.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

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This message was authored by: Daniel0210 · ‎03 Aug 2023

@Emzp1

This was posted by a member of the Messaging Team in July 2022

"Moving home will not impact your TV contract, it will continue as normal.

If you have phone and broadband however, this will be a new contract as we have to cancel the line at the current address and take a new one in the new address."

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Contract renewal

Contract renewal

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