Discussion topic: Contract length

This message was authored by: Asseel · ‎05 Jan 2023

Hello, I have been trying to enquire regarding broadband and TV contract length. I am interested in something that is 18 months but I might only be in the same address for 6 months. Can I terminate my contract after 6 months or are there alternatives? Thank you. @Daniel0210

This message was authored by: Daniel0210 · ‎05 Jan 2023

@Asseel

The latest T’s and C’s for TV subscriptions explicitly state you can't cancel your TV subscription during a minimum discounted term unless Sky agree to it. If they allow you to leave you’ll basically have to pay off the rest of your discounted term. The alternative is arranging a home move through Sky if and when you change address (presumably staying in the U.K.).

https://www.sky.com/help/articles/home-move-start

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 · ‎05 Jan 2023

@Asseel

The latest T’s and C’s for TV subscriptions explicitly state you can't cancel your TV subscription during a minimum discounted term unless Sky agree to it. If they allow you to leave you’ll basically have to pay off the rest of your discounted term. The alternative is arranging a home move through Sky if and when you change address (presumably staying in the U.K.).

https://www.sky.com/help/articles/home-move-start

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Contract length

Contract length

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