08 Jan 2025 02:43 PM
Posted by a Superuser, not a Sky employee. Find out more@JDeeIE The link you posted isn't what is referred to in post 2.
08 Jan 2025 02:51 PM
The link Sky provides on Sky Ireland website/page states "contacting Sky Ireland"
www sky.com/help/articles/contacting-sky-ireland
Circa 4 months after launch Sky Mobile (Ire) isn't even listed, as I found out this morning.
Eventually spoke to someone Sky Ire Mobile whom would have been more helpful if they were in a third world country third world subcontractor with a language barrier.
Years ago before Comcast bought Sky things worked. Including customer CARE.
Now you can't get a phone number easily, nor a explanation out of them.
Stuck abroad with zero Mobile service and they won't discuss anything or help.
09 Jan 2025 01:17 AM
Issue resolved live chat via Private Messages.
Guy was liaising with someone else but we got there, thanks to him & for his patience (and mine) lol) via his colleague he was bouncing off. Was a lot less frustrating than calling, not having to explain several times just took a bit of too & throw with his (I assume) backend/technical 🥰
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