@Lo14 Your post has been moved from the email forum as this is not an email route into Sky but is for customer who have Sky/Yahoo email.
This is a customer helps customer community, no can ring you, no one knows who greg is.
You will need to recontact Sky . You also need to follow the correct routes if you wish to raise a complaint https://www.sky.com/help/articles/how-to-make-a-complaint
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
