Compensation

[Sandramatt0712]

I have recieved a email about compensation, I am no longer a sky. Customer very disappointed with their way they handled a move. I have a different address. How do I get my compensation by check as I have a new address

[Daniel0210]

@Sandramatt0712 

If you wish, we can escalate your post to Skys Community Messaging Team. They can either reinstate your payment method to refund you in 3-5 working days or arrange a back office team to raise and send out a cheque to your new address which obviously takes longer (I'm not sure this is an option if you've moved abroad).

Let us know on this thread if you wish to do this confirming it's still showing as a credit on your Sky account.