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Discussion topic: Compensation

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Avatar for Bethany951
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This message was authored by: Bethany951

Message posted on ‎04 Jun 2026 10:47 PM

Compensation

Broadband delayed activation/outage compensation total is over £700. It is not showing on my bill and requires specialist escalation.

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎05 Jun 2026 03:41 AM

Re: Compensation

Posted by a Superuser, not a Sky employee. Find out more

@Bethany951 

Which is it? Automatic compensation for delayed provisioning or an outage? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Private/Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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