Closing Sky Account

[Rubber10Ducky6]

Hi, I cancelled all my Sky subscriptions over 2 years ago but the account still appears to be live with bills for zero on my account every month for the last 2 years.  Does anyone know if they should have closed my account down? 

[J_ham]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141