Close account

[Laurenvaughan]

Good evening,

I am writing to discuss my account.

I recently spoke with one of your advisors to cancel my subscription, as this was an old account linked to my previous address. I only kept it active for one year while I was in the process of transferring everything over. A few months ago, I returned all of the equipment to Sky using the prepaid box provided, and I explained this during my call. This call was in February when it was cancelled as I incorrectly made a payment to this account instead of my glass tv.. 

the account I'm wanting to close is account number 

[Removed]

as I keep getting bill charges for £90 which I don't even use this service..

could someone please confirm this will

be credited to my account and closed as I just cannot believe that theee is still Jo action took since February of this year.

kind reagrds

lauren Vaughan 

Moderator notes: Removed personal info

[caesarome]

@Laurenvaughan 

We are Dky customers here.

Are you sure the account is actually closed as usually doesn't do 12 month contracts for TV or Broadbsnd as they are a minimum of 24 months.

[Daniel0210]

@Laurenvaughan 

Your post has been temporarily removed as you've unwisely included your account number on what is a public forum. It should return after moderation. 

[ElizabethMARSON]

I have no sky for yes I returned boxs etc to sky 

[PandJ2020]

---

@ElizabethMARSON wrote:

I have no sky for yes I returned boxs etc to sky 

---

Do you have a question for other Sky customers?

[MightyQuinn]

---

@ElizabethMARSON wrote:

I have no sky for yes I returned boxs etc to sky 

---

Hi @ElizabethMARSON   Your post in isolation doesn't make any sense.