Discussion topic: Claiming back termination fee from previous provider
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Message posted on 16 Nov 2025 02:16 PM
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Claiming back termination fee from previous provider
Had to terminate BT for SKY and had to pay early termination fee. Was told I can claim it back from sky . How do I do this
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Message posted on 16 Nov 2025 02:30 PM
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Re: Claiming back termination fee from previous provider
Hi @Bernie40 Have a look here for information on switching credit https://www.sky.com/help/articles/switching-credit-offer
Message posted on 16 Nov 2025 08:10 PM
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Re: Claiming back termination fee from previous provider
@Bernie40 wrote:
Was told I can claim it back from sky .
To a maximum of £100 for broadband and another £100 for subscription television (if a move from BT/EE TV to Sky Television is involved)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 16 Nov 2025 08:22 PM - last edited: 16 Nov 2025 08:22 PM
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Re: Claiming back termination fee from previous provider
It has recently changed it appears:
https://www.sky.com/help/articles/switching-credit-offer
- Switching to Sky Broadband? - We’ll credit you up to £200*
- Switching to Sky TV? - We’ll credit you up to £100*
- Switching to Sky TV & Broadband? - We’ll credit you up to £300*
Offer is available when switching to Sky Q, Sky Glass or Sky Stream.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 16 Nov 2025 08:23 PM
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Re: Claiming back termination fee from previous provider
That's interesting: presumably it's to be competitive with BT/EE
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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