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Discussion topic: Cinema

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Avatar for Mex
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This message was authored by: Mex

Message posted on ‎21 Feb 2025 07:32 AM

Cinema

How do I stop sky cinema renewing
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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎21 Feb 2025 07:35 AM

Re: Cinema

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mex 

 

You can add or remove packs in the mysky app, website or by calling Sky customer services.

 

See: https://www.sky.com/help/articles/change-your-package-sky-glass

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎21 Feb 2025 07:53 AM

Re: Cinema

Posted by a Superuser, not a Sky employee. Find out more

@Mex 
To remove part of your TV package you need to give 31 days notice. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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