0

Discussion topic: Checking cancellation costs

Reply
This message was authored by: Vigilante

Checking cancellation costs

Thinking of cancelling my Sky packages completely but trying towork out the overall costs.  I have looked at the table and assume those are per month outstanding charges as per the contract period left (crazy amoutn added up).

 

Am i best to phoe them and get an acurate figure and final date so I can have the info in front of me or are other providers willing to pick up the cutover costs?

 

Driven to this by a "sales" call last night where they told me my Q box was out of date and they would change it as im a respected customer of several years but woud only do it if i added extra services.  Apparentythe new boxes have better picture quality etc. but surely the limitation is on what the TV itself can handle and not the box.   When questioned they simply hung up on me.

 

Seems offers and services only apply to New customers and loyalty has no value.

Dead fish go with the flow
Reply

All Replies

This message was authored by: caesarome

Re: Checking cancellation costs

Posted by a Superuser, not a Sky employee. Find out more

You are best at calling Sky to see what they say but do note that they are within their rights to not let you cancel and make you see out the remainder of your contract. If they do let you cancel you are probably looking at your monthly charge multiplied by how months you have left.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: PandJ2020

Re: Checking cancellation costs

Posted by a Superuser, not a Sky employee. Find out more

All boxes support HD but some older boxes didn't support UHD.  This may be the better picture reference but requires an additional subscription and without sports or movies there's limited native material.

I am just another Sky customer and my views are my own even if you don't like the answers
Reply