Discussion topic: Charged twice in December 2025
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 29 Dec 2025 10:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Charged twice in December 2025
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 29 Dec 2025 10:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Charged twice in December 2025
Did you make a manual payment on the 25th December and if so do you now see a credit on your account for the same amount because if you do see this then you will need to call Sky tomorrow to ask them to refund it then you are looking at 3-5 days for it to be refunded.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 29 Dec 2025 10:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Charged twice in December 2025
Yes it was a manual payment..
Message posted on 29 Dec 2025 11:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Charged twice in December 2025
Manual payments are not needed because Sky will take it automatically from you via whatever payment details you have setup on your account. At this time of year it isn't usual for the payments to be taken later as the banks do not process payments at the weekend or on bank holidays like Christmas, Boxing and New Years days.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page