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Discussion topic: Charged despite cancelling!

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Avatar for RachaelW1
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This message was authored by: RachaelW1

Message posted on ‎24 Sep 2024 06:37 AM

Charged despite cancelling!

Hi, I cancelled broadband and tv, and have sent back equipment. I have been charged for broadband this month. I would like a refund as soon as possible - and to ensure no further payments are taken!

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎24 Sep 2024 09:31 AM

Re: Charged despite cancelling!

Posted by a Superuser, not a Sky employee. Find out more

Have you had email confirmation of cancellation of both services?

I am just another Sky customer and my views are my own even if you don't like the answers
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