Discussion topic: Charged after contract ended
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Message posted on 21 Oct 2025 05:38 PM
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Charged after contract ended
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Message posted on 22 Oct 2025 10:02 AM
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Re: Charged after contract ended
Hi @Stacey3003 As the bill was created 14 days ago while you were still active, this is entirely normal. Once your account is showing in credit you can contact Sky and ask for a refund, or wait 6 weeks for it to be done automatically.
Message posted on 22 Oct 2025 10:04 AM
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Re: Charged after contract ended
This is correct as this bill would have been created 24 days earlier so now you have left you should see a credit on your account that you can phone Sky to ask
to refund it otherwise you could be waiting up to 6 weeks plus for it to be automatically refunded.
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