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Discussion topic: Charged Double
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This message was authored by: Sharjil
Message posted on 21 Oct 2026 12:09 AM
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Charged Double
Hi, I received my Sky Mobile phone on the 13th and manually paid my first instalment by credit card on the 15th. However, on the 20th, the same amount was automatically taken from my debit card. It appears that I have been charged twice. I would prefer a refund rather than keeping the amount as account credit.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Oct 2026 05:36 AM
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Re: Charged Double
When is your next billing date as we can arrange some help for you via here on this date.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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