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Discussion topic: Charged Double

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This message was authored by: Sharjil

Charged Double

Hi, I received my Sky Mobile phone on the 13th and manually paid my first instalment by credit card on the 15th. However, on the 20th, the same amount was automatically taken from my debit card. It appears that I have been charged twice. I would prefer a refund rather than keeping the amount as account credit.
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This message was authored by: caesarome

Re: Charged Double

Posted by a Superuser, not a Sky employee. Find out more

@Sharjil 

When is your next billing date as we can arrange some help for you via here on this date.

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