Charge for Wifi

[Dave259]

I canceled all services for sky last month an was told  a last payment of £72 would be taken whicjh it was i have now been charged £50.50 for wiifi which should have been cancelled at the same time. 

[PandJ2020]

Did you receive confirmation of cancellation?

(Billing can continue longer than expected due to notice periods and in advance charging)

[Dave259 · Accepted solution]

Yes all came through on emails the last payment of £72 should have included wifi

[Dave259]

Hi are you still there

[PandJ2020]

---

@Dave259 wrote:

Hi are you still there

---

This is not a live chat.  Replies are from other customers and not Sky.

[PandJ2020]

---

@Dave259 wrote:

Yes all came through on emails the last payment of £72 should have included wifi

---

We can't see your account.  Either the following bill will generate a credit or there's an issue - best you call Sky to confirm which.