Discussion topic: Changing payment method fails

This message was authored by: itsmehooray · ‎02 Sep 2024

I have been trying to change payment method for some months now to update my credit card details but always get the Sorry, something went wrong message.

can someone help?

Thanks.

This message was authored by: caesarome · ‎02 Sep 2024

To get the details changed you will have to call Sky.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Say No when asked if you want a text or to go online then stay on the line.

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Discussion topic: Changing payment method fails

Changing payment method fails

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