.Changes in billing

[Telas1]

Hi.

we were paying £16 till last month,but its been £44.24 this month.Why is it like that?

[Daniel0210]

@Telas1 
Unless you’ve recently changed your subscription, prices go up for either the annual price increase (April in the UK) or when your discounts have ended (or a combination of the two).

Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

[caesarome]

@Telas1 

Probably because a discount has ended, you would have either been told (if you added it via the phone) or read about it if you did it online that a price increase like this will have happened sometime in the future. You can also see via your online Sky bill when discounts are ending.

[cookiemonsteruk]

@Telas1 

Where you on the social tariff sky broadband basics?