Discussion topic: Change package
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Message posted on 17 Apr 2025 08:07 AM
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Change package
Hello I need to reduce my package because it's too much money and I need to reduce it as my mortgage is going up
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Message posted on 17 Apr 2025 08:08 AM
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Re: Change package
Hello can you help me
Message posted on 17 Apr 2025 08:16 AM - last edited: 17 Apr 2025 08:17 AM
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Re: Change package
Not directly. If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.
If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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