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Discussion topic: Change my billing date

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This message was authored by: Xxnickyxx

Change my billing date

I need to change my billing date to the following week when I get paid

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This message was authored by: Daniel0210

Re: Change my billing date

Posted by a Superuser, not a Sky employee. Find out more

@Xxnickyxx 

It will likely be too late for this months payment. It's worth pointing out...

 

Bills for Sky Q, Sky+, and Sky Broadband/Talk are generated 14 days before your payment date.

 

Bills for Sky Mobile, Sky Glass and Stream are generated 3 days beforehand.

 

If you are a new customer you have to let two payments go through before you can change the date.

 

See this link. Any change could also change the amount payable as a bill will end up being for a period longer than the usual 4 weeks.

https://www.sky.com/help/articles/change-payment-method-or-date 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: PandJ2020

Re: Change my billing date

Posted by a Superuser, not a Sky employee. Find out more

@Xxnickyxx wrote:

I need to change my billing date to the following week when I get paid


You can change the date yourself from your account.  (It doesn't just change the date - it recalculates too and may create a higher or lower next bill)

 

However, it may be too late to change it now for the next collection.

 

If you pay be DD then a failed collection will be reattempted after 10 days - this may help?

I am just another Sky customer and my views are my own even if you don't like the answers
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