Change in my bill

[Elle9]

To whom this may concern,

I have been intouch before about this same issue however appears the last few month my bill has double in price, how and why is this please?

Kind regards,

Eleanor Palmer

[daveNOS]

@Elle9 You are not addressing Sky here, the forum is manned mainly by customers.

We can't see your bill so it's hard to say exactly why your bill has increased, usually one that has doubled is down to discounts expiring, if you want to discuss further you will have to call Sky.

[Daniel0210]

@Elle9 
As suggested by @daveNOS if you’ve been a customer for a while a discounted deal may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. Try comparing a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave