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Discussion topic: Change back account and name

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This message was authored by: Michelleclark

Message posted on ‎20 Apr 2026 07:53 PM

Change back account and name

I'm really upset I can't change the account to my name it's on my sons name and he's moved away 

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This message was authored by: Michelleclark

Message posted on ‎20 Apr 2026 07:54 PM

Re: Change back account and name

If I can't do this I have to cancel

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This message was authored by: Daniel0210

Message posted on ‎20 Apr 2026 07:56 PM - last edited: ‎20 Apr 2026 07:57 PM

Re: Change back account and name

Posted by a Superuser, not a Sky employee. Find out more

@Michelleclark 

Sky don't allow a name change on an account apart from after the death of the account holder. 

Your son would have to cancel. You can't cancel someone else's account. 


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