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Discussion topic: Change address online

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This message was authored by Emski03 This message was authored by: Emski03

Change address online

Is there anyway I can change my sky mobile address online? I've had no luck on the phone so was wondering if it's possible for someone to escalate my discussion or if there's anyway I can change it online? 

I only have sky mobile no other sky products. 

Thanks. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Change address online

Posted by a Superuser, not a Sky employee. Find out more

@Emski03 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.

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Emski03
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This message was authored by Emski03 This message was authored by: Emski03

Re: Change address online

@caesarome  Thank you so much! 🙂 

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Change address online

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Emski03  an invite to chat.

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