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Discussion topic: Cancelling my whole contract

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This message was authored by: Fen

Cancelling my whole contract

I have sky tv, broadband and sky sports. My contract is due to end in November. What will the charges be if I cancel everything and go to someone new?

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This message was authored by: GD1

Re: Cancelling my whole contract

Posted by a Superuser, not a Sky employee. Find out more

@Fen  You would need to call Sky for the full cost to terminate early, assuming they let you cancel early.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood

Re: Cancelling my whole contract

Posted by a Superuser, not a Sky employee. Find out more

@Fen 

 

Typically it's not possible to cancel Sky Television early.  Broadband will cost about 60% of the total remaining monthly subscriptions payments as a penalty fee.

 

https://www.sky.com/help/your-account/my-account-and-subscription/cancelling/charges-for-ending-your... 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Anonymous

Re: Cancelling my whole contract

@Fen With it being such a short time to November I'd wait it out myself so I didn't have to pay anything in penalty fees.

 

Provided you give them the required 31 days notice for TV and 14 days for broadband cancellation you'll be free and clear when the contract expires.

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