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Discussion topic: Cancelling multiroom

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This message was authored by: lodgelane

Cancelling multiroom

I wish to cancel multitool and sky cinema

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This message was authored by: Daniel0210

Re: Cancelling multiroom

Posted by a Superuser, not a Sky employee. Find out more

@lodgelane 
To remove part of a TV package you need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them, because the discounts were provided on the understanding you’d be paying that discounted price for the full period. Also make sure cancellation of a certain add-on doesn’t affect another discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


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