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Discussion topic: Cancelling Sky

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This message was authored by: hughes1

Message posted on ‎28 Nov 2024 08:38 AM

Cancelling Sky

Andrew Hughes  a Sky customer died on 29th October 2024.

 

I wish to cancel his Sky subscriptions as no one now lives at his home and I need tp stop £95 per month leaving his bank.

 

I am Terry Frost, his brother in law and I am dealing with his estate.

 

I could just cancel his direct debit, but out of coutesy I thought I should contact you first

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎28 Nov 2024 08:44 AM - last edited: ‎28 Nov 2024 08:45 AM

Re: Cancelling Sky

Posted by a Superuser, not a Sky employee. Find out more

@hughes1  I'm sorry for your loss.  You can't request any cancellations via a public community you can contact Sky via the methods here Inform us of the death of an account holder | Sky Help | Sky.com | Sky Help | Sky.com

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Mark39

Message posted on ‎28 Nov 2024 10:16 AM

Re: Cancelling Sky

Posted by a Superuser, not a Sky employee. Find out more

@hughes1 once his bank has been notified,  they should, as a matter of course, stop all further payments to any 3rd party. 

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