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Discussion topic: Cancelled Contract

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Avatar for Teaf
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This message was authored by: Teaf

Message posted on ‎01 Jul 2024 11:49 AM

Cancelled Contract

Good morning

 

I cancelled my sky TV subscription but still seem to be getting billed for it

 

They have turned off the online chat for some reason and can't get through on the phone.

Can anyone help

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎01 Jul 2024 11:51 AM

Re: Cancelled Contract

Posted by a Superuser, not a Sky employee. Find out more

@Teaf  When did you cancel? Did you receive an email confirming the cancellation?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎01 Jul 2024 11:51 AM

Re: Cancelled Contract

Posted by a Superuser, not a Sky employee. Find out more

@Teaf 

How long ago did you cancel?

Did you receive email confirmation of the cancellation from Sky? 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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