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Discussion topic: Cancellation of my broadband

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Avatar for Cardiff43
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This message was authored by: Cardiff43

Message posted on ‎22 Jul 2025 07:18 AM

Cancellation of my broadband

I have been trying to get my broad band cancellation bill which must include my name my address and account number. Also it must be in pdf But when I speak to.someone they don't seem to understand. They send a bill but it doesn't have my details and it keeps getting rejected by EE Please help
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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎22 Jul 2025 07:46 AM

Re: Cancellation of my broadband

Posted by a Superuser, not a Sky employee. Find out more

@Cardiff43 you should be able to generate a pdf yourself go to https://www.sky.com/bill?irct=mysky-chp-bill sign in and open the bill you need go down to generate a pdf which should show the account number name and address. 

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