Hi I have been charged for monthly payment yet I have cancelled with sky and moved to a new provider.please can you let me know when the payment will be reversed?
also please advise when I will receive return information to return the equipment
Did you receive email confirmation from Sky acknowledging the cancellation?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Don't know if it applies in your case, but note that switching to a different ISP doesn't cancel subscription television from Sky (even where the new ISP offers television service)
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi) BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
