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This discussion topic has been answered Discussion topic: Cancellation Period upgrade

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This message was authored by: JoAndJay

Cancellation Period upgrade

I had a subscription with sky and recently phoned to upgrade the package. I now have a 14 day cooling off period or what ever it is, my question is - If I cancel this does it cancel my subscription / all contract I have with them or does it revert back down to what it was previously?


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This message was authored by: caesarome Answer

Re: Cancellation Period upgrade

Posted by a Superuser, not a Sky employee. Find out more

Depending what the package was upgrades can happen straight away if it was a TV package, if you change your mind then depending on if the previous account you were on is still available then it should go back to it but if it isn't then it will change to whatever is currently available.

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This message was authored by: caesarome Answer

Re: Cancellation Period upgrade

Posted by a Superuser, not a Sky employee. Find out more

Depending what the package was upgrades can happen straight away if it was a TV package, if you change your mind then depending on if the previous account you were on is still available then it should go back to it but if it isn't then it will change to whatever is currently available.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

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