My broadband has been slower than promised for weeks i got a e-mail saying i can cancel my broadband or upgrade with no cancelation fees or extra on my bill so i upgraded an have been charge £23 to cancel and £4 for upgrade! Iv tryed to talk to a human but no luck
Have you checked future bills to see if they show the amount as being credited back to your account.
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
