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Discussion topic: Canceling Skt TV

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This message was authored by: Cynch

Canceling Skt TV

I would like to ask, how can I cancel my sky tv subscription, I cannot find any options, and if someone can give me their customer service contact number please.

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This message was authored by: GD1

Re: Canceling Skt TV

Posted by a Superuser, not a Sky employee. Find out more

@Cynch  You will need to call Sky or use the following link https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...

Scroll down to the Contact Us section, select I need more help, all the relevant options to contact Sky will be provided.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

If you don't see the Contact options on the link above make sure java script is enabled on your browser.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: Canceling Skt TV

Posted by a Superuser, not a Sky employee. Find out more

@Cynch 
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

If you successfully cancel you should receive an acknowledgment email from Sky. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Cynch

Re: Canceling Skt TV

Thanks for your reply. I am just having a gard time how to cancel it. I cannot finr any options or contact number to reach them and raise my concern.

This message was authored by: Daniel0210

Re: Canceling Skt TV

Posted by a Superuser, not a Sky employee. Find out more

@Cynch 

The post from @GD1 provides a link to the phone number. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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