Discussion topic: Cancel
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Message posted on 31 Jan 2025 09:38 PM
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Cancel
I need to cancel my broadband
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Message posted on 31 Jan 2025 09:42 PM
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Re: Cancel
You can only cancel if you are not in the minimum term of a contract so if you are not then you need to contact Sky and give them 14 days notice to cancel it, so you can either call or use the messaging service to do this.
https://www.sky.com/help/articles/cancel-sky-broadband
Select "No, I still need help" at the bottom of the page on the above link.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 01 Feb 2025 03:25 AM
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Re: Cancel
@Martin203
Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. Remember to keep any proof of posting indefinitely.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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MERRY CHRISTMAS and a HAPPY NEW YEAR
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