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Discussion topic: Can't link my sky id

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This message was authored by: M56

Can't link my sky id

I've got a new sky broadband since 14th Jan. I don't have a sky account number even though subscription charges are showing as pending in my bank account. I can't seem to link my sky id. It doesn't recognize my bank account or name. I previously had a sky account so tried that postcode- no luck. This is frustrating. Can anyone help?
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This message was authored by: JimM1

Re: Can't link my sky id

@M56 See if the sky help does anything for you!

 

Sky iD help | Sky Help | Sky.com | Sky Help | Sky.com

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This message was authored by: M56

Re: Can't link my sky id

Tried all that. No use

This message was authored by: JimM1

Re: Can't link my sky id

@M56 Did you get an e-mail from sky with the subject on your day when you live connected ""Your first Sky bill - everything you need to know""?

This message was authored by: caesarome

Re: Can't link my sky id

Posted by a Superuser, not a Sky employee. Find out more

@M56 

Your account number might appear as the reference number on your bank account so do you see this ?

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This message was authored by: TPM1

Re: Can't link my sky id

@M56 Having the exact same issue, did you manage to resolve it?

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