Can no longer afford Sky package

[pepsimax73]

The way I feel about it they can suspend my services the agent I spoke to today was atrocious more interested in selling me broadband than trying to find a solution.

[MightyQuinn]

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@pepsimax73 wrote:

The way I feel about it they can suspend my services the agent I spoke to today was atrocious more interested in selling me broadband than trying to find a solution.

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Hi @pepsimax73   A better approach may be to record your feeling by raising a formal Complaint At least that way your request should reach a level above a ordinary advisor that clearly didn't understand your predicament.

[Daniel0210]

@pepsimax73 
TTo remove part of your TV package you need to contact Sky giving the standard 31 days notice. If you have 'in contract' discounts you may not be allowed to remove them as the discounts were based on you paying for the whole term Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade 

As already stated cancelling the payment method is definitely not recommended and it will cause additional problems. The relevant services will be restricted, you won't be able to call Sky, the account can't be cancelled, late payment fees will be added and eventually Sky could involve a debt recovery company which may affect your credit rating.